APC-MGE Global Services Guarantee Worry-Free Installation
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“It made perfect sense to turn to APC-MGE Global Services, who know the product. Their expertise… made all the difference: I knew their involvement would guarantee success.”

Bud Conlin
Director, IT
Sennheiser Electronic Corp.

“Sennheiser is a world leader in microphone technology, RF-wireless and infrared sound transmission, headphone transducer technology, and active noise cancellation. Sennheiser Electronic Corporation (SEC) is the wholly owned subsidiary representing all Sennheiser products in the United States. Our commitment to the world of audio is simple: we offer products that deliver the finest combination of performance and value available anywhere and back them up with superlative service.

“Our IT infrastructure hosts our mission-critical supply-chain-management system. Without it we cannot enter orders or ship product. Downtime costs several thousand dollars an hour, plus lost customer confidence. Our headquarters in Old Lyme, Connecticut, was experiencing partial A/C failure every summer, causing us to shut down non-essential servers. In getting specs for a new A/C unit, it became apparent we would benefit in the long run by replacing the aging rack system as well.
 
“We already had a good history with APC UPSs and so selected APC racks and InRow® cooling. With a small staff, I knew I wanted outside expertise to conduct the install and I am a firm believer in ‘fewer vendors is better.’ So it made perfect sense to turn to APC-MGE Global Services, who know the product. Their expertise in cabling and installation made all the difference: I knew their involvement would guarantee success.
 
“They knew the questions we needed to ask ourselves up front—things we would not have thought about and would doubtless have cost us time and money. APC-MGE Global Services planned the entire job: breakdown, rack install, server re-install, cabling, etc., within my budget. 
 
“I've rarely worked with people of higher caliber, ethics, and humor. It was a pleasure working with them and comforting to know my main responsibilities and the lifeblood of my company were in such capable hands. Within 24 hours we had new racks, cabling, and a clean and neat computer room. It’s now a delight to walk into the data center, look at the back of a rack, and see straight cable lines as opposed to spaghetti. 

“The audio industry knows Sennheiser as experts in engineering, manufacturing, and marketing the finest products in the industry. We like to associate ourselves with companies who have a similar heritage and commitment to quality. APC is one of those companies, and their representatives are worth their weight in gold.”



12/31/2007
 
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